At the site of one of the leading integrators of Ukraine in early 2009 conducted a survey 'What benefits can you expect from the ERP-system?'. The survey involved more than a thousand people. Results: The control performance – 389 (35,8%) Optimization of costs – 237 (21,8%), Information Decision Support – 188 (17,3%) analysis of the situation in real time – 126 (11,6%) Alignment of business processes – 115 (10,6%) Do not know – 32 (2,9%) As seen from the survey, more than half survey participants expect the ERP-system full control over the results and optimize costs. In the current difficult economic situation, it is a system class erp (Enterprise Resource Planning – Enterprise Resource Planning) may have assist in addressing these issues on domestic enterprises. In the case of the correct build integrated ERP-system is carried out a comprehensive analysis of economic factors that affect performance enterprise, which, in turn, allows us to define strategy, develop tactical plans in a timely manner to track deviations and to analyze their causes. What, then, should have similar characteristics ERP-system? You can highlight some key aspects – the system of enterprise resource management should: include functionality for accounting, administrative, fiscal, operational records, production management and business intelligence; ensure the integrity of all running processes with the help of established functional and organizational principles of interaction within the company; let optimize the performance of operations and improve productivity of staff; provide easy access to corporate information necessary for the effective management of economic activities enterprise; maintain control over all activities of the company and the flexibility for rapid response to changing business conditions, analyze the situation in real time. In addition, when ERP-system useful primarily to automate only those features that are currently most in demand. This will allow a more thorough approach to the implementation process, reduce the burden on staff and, consequently, to secure their investments. In the future, if necessary, we can extend the functionality of the system. In addition, after using the ERP-system on the part of the functional areas Company personnel involved in the project will better represent the goals and requirements during the next phases of the project. The decision to implement the automation systems in the enterprise and in particular its implementation can not be called simple. Should consider not only the opportunities provided by one or another developer of software products, but also increasingly rely on the experience of a systems integrator, directly executing the implementation of selected solution. Without professional support from the it integrator impossible to get the most out of solutions. Only the presence of a large integrator expertise, industry specialization, skilled professionals and experience in implementation ensures compliance of embedded solutions to specific business needs and, ultimately, ensures that the company's competitive position in the market.