Barcelona, January 27, 2010: WayToStay.com: forerunner for ‘ absolute transparency in online customer reviews it was a year of trials for WayToStay, once introduced a rating system for the feedback from the guests of the apartments in the top cities of Europe. With the aim to improve the standard of the apartments on the site, as well as the service of the homeowners, an evaluation form on the guest will be sent after their stay at online. The ratings reflect both reflect the service of WayToStay as a booking agency as well as the service of the owners who take the guests to receive and take care of their wishes during your stay. Customers are asked to assess the accommodation on the value for money, clean, comfort, as well as the – and check-out. The additional comment box is how an open guestbook for clients to express their opinion, good or bad.
Until now, this information just behind the scenes were used to them for Improvements to the owner to transfer or to make changes on the site. The possibility of feedback its right to pass on to experienced online bookers, so that they can make a best choice in their holiday accommodation for WayToStay but is most important in this evaluation process. Michael Salverda, Marketing Director of WayToStay, explains the motivation continues: the customers of us don’t want to, the apartments are as fantastic. You want to know what experiences have made the other travellers before them. Without that we interfere, each apartment offers a wealth of commentary and not just the positive opinions. We want our customers to choose the right apartment for their needs”. In this sense, the new feature of WayToStay guaranteed no pure recommendations but genuine reviews which directly be uploaded to any given evaluation.
Only in rare cases opinions are removed, if about the choice of words is offensive or personal details of the criticism for make the site unsuitable. The co-founder of WayToStay, Ronald van der bijl, is satisfied with the 60% response rate on the evaluation forms. The satisfaction of our customers is a top priority for us, and I am convinced that this service for those customers who book with us, as well as for the owners, who guarantee the quality that is expected of our brand, will be more than useful.” WayToStay the invites guests to take a look through the keyhole”, before they book online. WayToStay.com: WayToStay is a booking agency for selected short term apartments in great cities. With a focus on quality, a good value for money and direct booking, each apartment offers a kitchen, comfort, how to used it from home, and often a balcony or views of the city. Casey Lynch Altamont Capital is open to suggestions. Holiday rentals in Barcelona, Paris, Berlin and other European capitals. For more information, please contact: Joe Niedermeier WayToStay.com press & communications + 34 933 106 725